Doblox, Inc. ("Doblox," "we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy reflects our commitment to privacy and data protection and outlines how we collect, use, disclose, and safeguard your information when you use our cryptocurrency trading terminal services ("Services") accessible through our website and mobile applications (collectively, the "Platform").

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

SUMMARY OF KEY POINTS

We collect and use personal information from visitors to our Site and users of our Application Services to provide Doblox's Services, ensure those Services and our marketing materials are relevant and secure, and conduct our business.

• This Privacy Policy applies to our collection and use of personal information, not to our customers' use of Doblox's software to collect information. If you have questions about how our customers use Doblox to collect information from your use of their services, please contact them directly.
• Doblox collects personal information when you sign up for our Services, use our software, or share information with us. We also collect information about you using various technologies (including cookies and other tracking technologies).
• We use the personal information you share or that we collect to provide our Services, enhance our websites and mobile applications, market Doblox's Services to you, ensure security, and comply with applicable laws and regulations.
• Doblox does not sell the personal information we collect. We share information with select third parties only in connection with providing our Services or when we have a legal basis for such sharing.
• We use cookies and other tracking technologies to track your use of our websites, mobile applications, and Services. This Policy describes opportunities for controlling our use of these technologies.
• Doblox respects privacy rights and complies with applicable data protection regulations, including the European General Data Protection Regulation ("GDPR") and the California Consumer Privacy Act ("CCPA").
• Doblox takes information security seriously, and our security controls are designed to safeguard personal information.
• If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@doblox.com.

1. Information We Collect

We collect information, including personal information, when you visit our Site or use our Services. This information may be collected directly from you or via technology such as cookies.

1.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

• Create an Account: This includes your first and last name, email address, and password.
• Contact Us: Information you provide when contacting us for support or inquiries.
• Payment Information: If you purchase a subscription plan, we may collect payment details necessary to process the transaction, such as credit card information and billing address.
• Provide Feedback: Information you share when you participate in surveys, contests, or promotions.

When you are asked to provide personal information, you may decline. However, choosing not to provide necessary information may limit your ability to use certain features of our Services.

1.2 API Keys

Exchange Integration: To provide our Services, we collect API keys that you provide to connect with cryptocurrency exchanges.

Permissions: We require that API keys do not have withdrawal permissions enabled.

1.3 Information Collected Automatically

When you access our Platform, we may automatically collect certain information about your device and usage, including:

• Log Data: IP address, browser type, operating system, pages viewed, time spent on pages, links clicked, and the date and time of your visit.
• Device Information: Information about the device you use to access our Services, such as hardware model, mobile network information, and unique device identifiers.
• Usage Data: Information about how you interact with our Platform, including features used and preferences set.

1.4 Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and assist with our marketing efforts. You can set your browser to refuse cookies, but this may limit your use of certain features.

1.5 Information from Third Parties

We may receive information about you from other sources, such as public databases, marketing partners, and social media platforms, to enhance our ability to provide relevant marketing, offers, and services.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

• Provide and Maintain Services: To operate and maintain your account and provide the features of our Platform.
• Improve User Experience: To personalize your experience, understand how you use our Services, and improve them.
• Security and Fraud Prevention: To protect the security and integrity of our Platform, including detecting and preventing fraud, unauthorized access, or illegal activities.
• Communication: To send you updates, respond to inquiries, provide customer support, and send administrative information.
• Marketing and Promotions: To inform you about services, offers, and events we believe may be of interest to you. (You may opt-out at any time.)
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Enforce Terms and Agreements: To enforce our Terms and Conditions and any other agreements.
• Aggregate Data: To create aggregated or de-identified data that does not identify you individually, which we may use for any lawful purpose.

3. API Key Security

3.1 Storage and Protection

Encryption: Your API keys are encrypted and stored securely using industry-standard encryption methods.

Access Control: Access to API keys is strictly limited to authorized personnel who require it to operate and improve our Services.

3.2 User Responsibility

Confidentiality: You are responsible for keeping your API keys confidential and secure.

Permissions: Ensure that your API keys do not have withdrawal permissions enabled.

IP Restrictions: We recommend configuring your exchange accounts to restrict API access to Doblox's specific IP addresses for enhanced security.

4. Disclosure of Your Information

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in operating our Platform and providing our Services, subject to confidentiality agreements. These services may include payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Legal Obligations: If required by law, regulation, or legal process, such as in response to a court order or subpoena.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Protection of Rights: To enforce our Terms and Conditions, protect our rights, privacy, safety, or property, and/or that of you or others.
• Consent: With your consent or at your direction.

5. Data Security

We implement robust security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:

• Technical Safeguards: Use of encryption, secure socket layer technology (SSL), firewalls, and secure servers.
• Organizational Measures: Restricting access to personal information to employees and contractors who need to know that information for processing and are subject to strict confidentiality obligations.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Retention of Data

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When we have no ongoing legitimate business need to process your personal information, we will delete or anonymize it.

7. Your Rights and Choices

7.1 Access, Correction, and Deletion

You may access, correct, or request deletion of your personal information by logging into your account settings or contacting us at support@doblox.com. We may retain certain information as required by law or for legitimate business purposes.

7.2 Opt-Out of Marketing Communications

You may opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails or contacting us at support@doblox.com. Please note that you may still receive transactional or account-related communications.

7.3 Cookies and Tracking Technologies

You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our Services may not function properly.

7.4 Do Not Track Signals

Our Platform does not currently respond to Do Not Track signals. You can learn more about Do Not Track at www.allaboutdnt.com.

8. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us at support@doblox.com.

9. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your own. These countries may have data protection laws different from your country. We ensure that appropriate safeguards are in place to protect your personal information.

10. Third-Party Links and Services

Our Platform may contain links to third-party websites or services that are not owned or controlled by Doblox. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any third-party sites or services.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our Services after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Doblox, Inc.
Email: support@doblox.com

13. Additional Information for European Economic Area (EEA) Residents

If you are a resident of the EEA, you have certain data protection rights under the GDPR, including the right to:

• Access, update, or delete your personal information.
• Object to or restrict processing of your personal information.
• Data portability.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a data protection authority.

To exercise these rights, please contact us at support@doblox.com.

14. California Privacy Rights

Under the California Consumer Privacy Act ("CCPA"), California residents have specific rights regarding their personal information. This section describes those rights and how to exercise them:

• Right to Know: You have the right to request that we disclose certain information about our collection and use of your personal information over the past 12 months.
• Right to Delete: You have the right to request that we delete your personal information, subject to certain exceptions.
• Right to Opt-Out: We do not sell your personal information. If we ever decide to sell personal information, you will have the right to opt-out.
• Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise your rights under the CCPA, please contact us at support@doblox.com.